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Our Amazing Team!

Direct: (740) 635-0873 FAX: 740-633-2733 Scott received an Associate’s Degree in Accounting in 1987. He was Born and raised in the Ohio Valley, a lifelong resident of St. Clairsville, Ohio. With his wife Shelly, they have raised three children. He enjoys spending time with his family and loves the outdoors especially Bass Fishing and Hunting. He is an active member of his Church and belongs to numerous civic organizations including Ohio Valley Christian Soldiers.
Scott Carnes
President
Direct: (740) 635-0873 FAX: 740-633-2733 Shelly is a licensed customer service representative. She has a commitment to servicing our clients for their insurance needs and making sure you get the right coverage for the right price
Shelly Carnes
Licensed Customer Service Representative; Director of Marketing
Direct: (740) 635-0873 FAX: 740-633-2733 Dawn is our office manager and our lead licensed customer service representative for commercial lines. She has many years of experience in the insurance industry. She looks forward to the opportunity to service your insurance obligations.
Dawn Bero
Licensed Customer Service Representative
Direct: (740) 635-0873 FAX: 740-633-2733 Don has over 44 years experience in the insurance industry. Working first for Westfield Insurance companies and then since 1982, as a local independent insurance agent. Don is licensed in Property, Casualty, and Life Insurance in Ohio and West Virginia. As part of the M.C. Thomas team of professionals, Don looks forward to serving you and your insurance needs.
Don Kent
Licensed Customer Service Representative - Commercial Lines
Direct: (740) 635-0873 FAX: 740-633-2733 Gabrielle is a graduate from The University of Akron. She enjoys reading, sewing, and spending time with her family.
Gabrielle Carnes
Licensed Customer Service Representative - Personal Lines Director of Marketing
Direct: (740) 635-0873 FAX: 740-633-2733 Rob is here to help clients with their insurance solutions! He enjoys talking to people and helping them with their problems.
Rob Brown
Customer Service Representative - Personal Lines
Direct: (740) 635-0873 FAX: 740-633-2733 Matthew Graduated from Kent State University with a bachelor's of Science in Computer Science and Computer Security. He is excited to help you with your Insurance solutions that are tailored specifically to meet your coverage needs.
Matthew Carnes
Principal Agent - Commercial Lines Director of Information Technology
Direct: (740) 635-0873 FAX: 740-633-2733 Debbie has been licensed in Property and Casualty insurance in Ohio since January 18, 1993. Debbie enjoys meeting and working with clients to best serve their insurance needs. Stop by or call Debbie with your insurance questions or to get a free quote.
Debbie Stratton
Licensed Customer Service Representative - Personal Lines
Direct: (740) 635-0873 FAX: 740-633-2733 Andrew graduated from Delaware State University in Dover, Delaware with a Bachelor’s degree in music. He is licensed in Property and Casualty Insurance and is part of our team servicing the insurance needs for commercial lines. In his free time he enjoys playing guitar on the worship team at his church, watching movies, and spending time with his wife.
Andrew Dixon
Principal Agent - Commercial Lines